Sydney: Samsung Australia today formally recalled 51,060 Galaxy Note 7 devices following the reports of battery explosion in some countries round the globe.
As per the information given through the company statement: “Samsung Electronics Australia advised all customers who use a Galaxy Note7 smartphone to power off their device, return it to its place of purchase and use an alternative device until a remedy can be provided.”
However, no battery incident was reported in Australia and Samsung said that they are taking “the proactive and voluntary step” to recall 51,060 Galaxy Note7 smartphones keeping in mind the global concerns.
The Rs 59,990 flagship device went on sale in 10 countries. Samsung is recalling and replacing up to 2.5 million Note 7 devices, with nearly $1 billion dollar cost to the company.
“Customers who have purchased a Galaxy Note7 from Samsung are entitled to a new Galaxy Note7 and a courtesy device until replacement Galaxy Note7 stock arrives or a full refund,” Samsung Electronics Australia said.